Privacy Policy

At BookTick, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you browse our website, submit a travel enquiry, or communicate with our travel experts.

By using BookTick's website and services, you agree to the practices described in this policy. If you do not agree, please discontinue use of our services.

We only collect the information we need to plan your trip and respond to your enquiries. This may include:

• Contact details such as your name, email address, and phone number.
• Travel preferences including destinations, travel dates, number of travellers, and budget range.
• Enquiry details and any messages you send us through our forms, WhatsApp, email, or phone.
• Technical information such as your IP address, browser type, and pages visited, collected automatically through cookies and analytics.

We use the information you provide to:

• Respond to your enquiries and prepare personalised travel itineraries.
• Communicate with you about packages, flights, pricing, and availability.
• Improve our website, services, and overall customer experience.
• Send you relevant offers or travel updates, only where you have agreed to receive them.

BookTick does not sell your personal information. We may share limited details with trusted travel partners — such as airlines, hotels, and local operators — strictly to arrange the services you request.

We may also disclose information where required by law, or to protect the rights, safety, and security of our users and our business.

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve performance. You can manage or disable cookies through your browser settings, though some features may not work as intended.

We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We retain your information only for as long as necessary to fulfil the purposes outlined in this policy, respond to your enquiries, and comply with our legal obligations.

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete details.
• Ask us to delete your information, subject to legal requirements.
• Opt out of marketing communications at any time.

Our website may contain links to third-party websites, such as partner or payment services. We are not responsible for the privacy practices or content of those external sites and encourage you to review their policies.

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.